Solutions

Fulfillment
Reverse logistics & returns

Our reverse logistics service streamlines the return
process from the moment the customer initiates it until
the product is back in stock. We handle returns
inspection, sorting, and restocking, ensuring fast and
accurate processing. This reduces your workload and
improves the overall customer experience.

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Returns processing of undelivered or returned shipments

Returns image

We handle returns from the moment a customer refuses delivery or sends the item back. We receive the shipment, inspect its condition and prepare the product for restocking or resale. This saves you time and ensures clear, efficient processing of all returned orders.

Your customers are provided with a return address where they can easily send back any of your orders. This solution increases trust in your store,, simplifies the return process, and improves overall customer satisfaction.

Returns image

Claims handling for damaged or defective products

Total shipments

Claims are managed when a customer reports damage, a defect, or an incorrect item. We document the issue, inspect the product, and prepare the necessary evidence while coordinating with the carrier. The goal is a fast resolution and maximum customer satisfaction.

Total shipments

Fulfillment,
shaped around
your brand.

Screen from EGON

Traditional
fullfilment service

  • Complex onboarding forms and papework
  • Hidden costs and fees
  • Barrier to entry, minimum order volume
  • 3rd-party legacy WMS software
  • Manual warehouse with slow processing and errors
isklad

With EGON

  • Fast self onboarding
  • Fair & transparent pricing
  • No minimal volume of monthly orders
  • Online platform, developed in-house
  • Fully automatized warehouse with Rocket Solutions

99.8%

Orders delivered on time according to SLA

99.95%

Order accurancy thanks to automatization

99.97%

Accurancy of inventory

isklad

Move your e-commerce to isklad fulfillment in a few minutes with our self-onboarding

Screen from EGON
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