Our reverse logistics service streamlines the return
process from the moment the customer initiates it until
the product is back in stock. We handle returns
inspection, sorting, and restocking, ensuring fast and
accurate processing. This reduces your workload and
improves the overall customer experience.
We handle returns from the moment a customer refuses delivery or sends the item back. We receive the shipment, inspect its condition and prepare the product for restocking or resale. This saves you time and ensures clear, efficient processing of all returned orders.
Your customers are provided with a return address where they can easily send back any of your orders. This solution increases trust in your store,, simplifies the return process, and improves overall customer satisfaction.
Claims are managed when a customer reports damage, a defect, or an incorrect item. We document the issue, inspect the product, and prepare the necessary evidence while coordinating with the carrier. The goal is a fast resolution and maximum customer satisfaction.
Orders delivered on time according to SLA
Order accurancy thanks to automatization
Accurancy of inventory